TowingNo.1 team serving the Lower Mainland
Our Story

About TowingNo.1

Serving the Lower Mainland with pride, professionalism, and speed.

Licensed & Insured

Our Story

TowingNo.1 began with a single truck and a clear mission: to provide the most reliable and honest towing service in the Lower Mainland. We saw too many people stranded and stressed, dealing with hidden fees and long wait times.

Over the years, we've grown into a full fleet operation, but our core values haven't changed. We treat every customer like family, understanding that when you call us, you're likely in a stressful situation.

What started as one operator answering the phone at all hours has become a coordinated team of professional drivers, dispatchers, and roadside technicians who cover Surrey, Delta, White Rock, Langley, Burnaby, Richmond, Coquitlam, Vancouver, and Maple Ridge. We invested early in proper flatbeds, wheel lift trucks, and recovery gear so we could handle everything from a simple battery boost to a complicated winch out without sending someone else to finish the job.

Being licensed and fully insured is not a marketing line for us, it is the foundation of how we work. Every driver is trained to secure your vehicle correctly, to operate safely around live traffic, and to treat your car as carefully as their own. We carry the coverage that protects you and your vehicle from the moment we hook up to the moment we set down at the destination.

Today, we are proud to be a trusted towing service across the Lower Mainland, known for professional drivers and transparent pricing.

Our process is built to take the stress out of a bad day. When you call, a real dispatcher gathers your location, your vehicle details, and the problem, then gives you a flat rate quote and an honest arrival estimate before a truck rolls. You get a callback or text as the driver approaches, the driver confirms the price on site before any work begins, and payment is simple with card, debit, or cash. No upselling, no surprise extras, no inflated storage games, just the help you called for at the price we quoted.

Experience across the Lower Mainland has taught us that reputation is earned one call at a time. The drivers who have trusted us came back, and recommended us to friends and family, because we showed up when we said we would and charged what we promised. That is the standard we hold every member of our team to, and it is the difference we want you to feel the moment we answer the phone.

TowingNo.1 tow truck fleet in British Columbia
Serving BC
What Drives Us

Our Core Values

The principles that drive every service call we answer.

Safety First

Safety First

We never compromise on safety. Our drivers are trained to handle every situation with the utmost care for you, your vehicle, and other road users.

Rapid Response

Rapid Response

We understand that time is of the essence. We invest in dispatch technology and strategic fleet positioning to get to you as fast as possible.

Integrity

Integrity

Honest pricing and transparent communication. No hidden fees or surprise charges. We treat you with the respect you deserve.

Why Drivers Trust Us

Licensed, Insured & Accountable

Every tow truck and operator is fully licensed under British Columbia's commercial vehicle regulations.

BC Licensed & Insured

Operating across British Columbia with commercially licensed vehicles maintained to provincial standards.

Fully Insured

All vehicles carry comprehensive commercial insurance and cargo coverage. Your vehicle is protected from the moment we attach to the moment we set it down.

Flat Rate Pricing

You receive an upfront flat rate quote before any truck rolls. No metered charges, no hidden fees, no surprise invoices at the destination.

24/7 Live Dispatch

A real dispatcher answers every call, not a voicemail or a callback queue. Night shifts, weekends, and statutory holidays are staffed the same as any weekday.

Professional Trained Drivers

Our operators are trained in safe load securement, live traffic highway protocols, and proper handling of EVs, AWD vehicles, and cars damaged in accidents.

ICBC Compatible Documentation

We provide recovery and delivery documentation that aligns with ICBC claims. For accident tows, ask for your paperwork when the vehicle is dropped off.

Where We Work

Lower Mainland Service Areas

We dispatch tow trucks and roadside help across Surrey, Langley, and the wider Lower Mainland.

Not sure if we cover your area? Call (778) 838-0014 and we'll confirm before you commit.

TowingNo.1 dispatchers ready to help

Join the thousands who trust us

Experience the difference of a towing service that puts you first.

(778) 838-0014
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