24/7 Emergency Towing Service

Emergency Towing When You Need Help

An emergency tow is needed when your vehicle cannot be safely driven — whether because of a breakdown, a collision, a flat tire on a live highway, a dead battery in a remote location, or mechanical damage that makes continuing dangerous. The goal is always to get you and your vehicle safely off the road and to a location where the problem can be properly addressed.

TowingNo.1 handles emergency towing calls across Surrey and the Lower Mainland 24 hours a day. When you call (778) 838-0014, a dispatcher confirms your location, assesses your vehicle's condition, and sends the right truck — flatbed or wheel-lift — for your specific situation. You receive an upfront flat-rate quote before any truck is dispatched.

If you are on a busy road or highway, stay in your vehicle with hazard lights on until help arrives, or exit on the safe side and wait behind a barrier. Share your exact direction of travel and the nearest exit or kilometre marker when you call.

Emergency Towing Services We Provide

Our emergency towing covers a wide range of situations. Every job uses the same process: upfront quote, immediate dispatch, professional handling.

Flatbed or Wheel-Lift: What Your Vehicle Needs

Choosing the right towing method protects your vehicle and avoids damage during transport. A flatbed lifts the entire vehicle completely off the road — the correct choice for all-wheel-drive cars, electric vehicles, low-clearance or lowered vehicles, and anything with crash or drivetrain damage. A wheel-lift cradles the drive wheels and lifts the front or rear of the vehicle, which is efficient for short-distance moves on standard front- or rear-wheel-drive sedans.

When you call, tell the dispatcher your vehicle's make, drive type, and whether it still rolls and steers. That one detail means the correct truck arrives the first time, avoiding a second callout.

See: Understanding the different types of towing services

24/7 Emergency Towing in Surrey and Nearby Areas

Our primary towing coverage centres on Surrey and extends across the Lower Mainland. We respond to emergency towing calls in Langley, Burnaby, Delta, White Rock, Richmond, Coquitlam, Maple Ridge, and Vancouver.

We cover major highway corridors including Highway 1 (Trans-Canada), Highway 99, the Fraser Highway, King George Boulevard, and the 200th Street corridor through Langley. If you are unsure whether we cover your location, call (778) 838-0014 and we will confirm.

When Should You Call an Emergency Tow Truck?

As a general rule: if driving the vehicle risks further damage, creates a safety hazard for you or other road users, or is simply not possible — call for a tow. Common situations include:

• Vehicle will not start

  A dead battery, failed starter, or fuel issue that leaves you unable to drive. We can attempt a roadside fix first — battery boost or fuel delivery — and tow only if the problem cannot be resolved on the spot.

• Collision or accident

  After any collision, even if the vehicle appears driveable, have it inspected before driving. Structural or mechanical damage is not always visible, and driving a compromised vehicle can be unsafe.

• Unsafe roadside breakdown

  If you have broken down in a location where staying with the vehicle is dangerous — a highway shoulder with heavy traffic, a dark rural road, or inside a tunnel — getting the vehicle moved quickly is the priority.

• Flat tire you cannot change safely

  A flat on a live highway shoulder, a vehicle without a spare, or a run-flat that has exceeded its safe limit all warrant a tow rather than an improvised roadside change.

• Vehicle stuck or off-road

  A vehicle in a ditch, on a soft shoulder, or embedded in mud or snow needs proper winching equipment rather than a tow strap and another vehicle. Attempting extraction without the right tools often causes more damage.

• Mechanical issue preventing safe driving

  Grinding brakes, steering problems, overheating, a seized transmission, or a check-engine light that points to a serious fault — if you are uncertain whether the vehicle is safe to drive, it is better to tow than to risk a breakdown in a worse location.

What Happens When You Call TowingNo.1

The process is straightforward from the moment you call to the moment your vehicle is delivered.

1. 1

   You call (778) 838-0014

   A dispatcher answers 24/7. No automated menus — a person takes your call immediately.

2. 2

   Location and situation are confirmed

   We ask for your exact location (nearest intersection, exit number, or kilometre marker), vehicle make and model, drive type, and a brief description of what has happened.

3. 3

   You receive an upfront quote

   We give you a flat-rate price based on your vehicle type and the distance involved before any truck is dispatched. No surprises on arrival.

4. 4

   The right truck is dispatched

   We send the nearest available driver with the appropriate equipment — flatbed for EVs, AWD, and damaged vehicles; wheel-lift for straightforward moves.

5. 5

   Driver arrives and assists

   The driver confirms your identity, loads the vehicle safely using the correct method and tie-down points, and keeps you informed throughout.

6. 6

   Vehicle is delivered

   Your vehicle is transported to the repair shop, dealership, or address you specified. If your plans change en route, let the driver know.

Not Every Call Needs a Tow

If your vehicle can be fixed where it is — a dead battery, a flat tire with a usable spare, a lockout, or an empty fuel tank — we handle those on the spot so you avoid the cost and delay of a full tow. We carry the equipment to assess and fix the most common roadside problems before recommending a tow.

Emergency Towing FAQs