24/7 On-Site Help
24/7 Roadside Assistance Service
Battery boost, flat tire help, car lockout, fuel delivery, and breakdown support across Surrey and the Lower Mainland. We fix the problem on the spot whenever possible — a tow is arranged only when genuinely needed.
Roadside Assistance When Your Vehicle Is Disabled
Roadside assistance is on-site help for a vehicle that cannot be driven right now but may not need to be towed. A dead battery, a flat tire with a usable spare, a lockout, or an empty fuel tank are all situations where the right technician and the right equipment can get you moving again without a tow truck.
The distinction from emergency towing matters practically. When you call TowingNo.1, the dispatcher asks a few quick questions about what has happened, confirms your location, and sends the most appropriate help — a technician with a boost pack, a tire technician, or a lockout specialist. A tow is arranged when on-site repair genuinely cannot resolve the issue.
We provide roadside assistance 24 hours a day across Surrey and the Lower Mainland, including evenings, weekends, and all statutory holidays. Call (778) 838-0014 and we will tell you exactly what we can do for your situation before we send anyone.
Roadside Assistance Services
Every service below is available on-site — our aim is always to resolve the problem where you are. Towing is only arranged when on-site assistance cannot get you safely back on the road.
Battery Boost & Jump-Start
A dead battery is one of the most common roadside calls we handle. We jump-start your vehicle using professional equipment and then test the battery and charging system. If the battery is failing, we tell you plainly so you can plan a replacement on your own schedule. If the vehicle still won't start after a boost, we arrange a tow.
Flat Tire Assistance
If you have a usable spare, we fit it on-site — correctly torqued, safely positioned, and ready to drive. If there is no spare or the tire damage goes beyond what a roadside change can fix, we tow you to the nearest open tire shop rather than leaving you stranded.
Vehicle Lockout Service
We open locked vehicles without causing damage to the door, lock, glass, or weatherstripping using professional lockout tools. This covers all makes and models, including modern push-button and keyless-entry vehicles where the fob battery has died.
Fuel Delivery
If you have run out of fuel, we deliver enough gasoline or diesel to get you to the nearest station to fill up properly. Tell us your fuel type and exact location and we will come to you — no need to walk to a station or leave the vehicle unattended.
Winching & Extraction
A vehicle stuck in a ditch, soft shoulder, mud, or snow bank needs proper winching equipment. We use controlled tension from rated anchor points to bring the vehicle back onto firm ground without causing further damage. Once recovered, we check whether it can be driven or needs a tow.
Towing When On-Site Help Is Not Enough
Sometimes a roadside visit reveals that the vehicle cannot safely be driven — mechanical damage, a fault that cannot be fixed on a shoulder, or a situation that needs a repair shop. In those cases we arrange a tow to the destination of your choice, with the same upfront flat-rate pricing.
Roadside Assistance in Surrey and Nearby Areas
Our roadside assistance covers Surrey and the wider Lower Mainland as a whole. We respond to calls in Langley, Burnaby, Delta, White Rock, Richmond, Coquitlam, Maple Ridge, and Vancouver.
Whether you are in a strata parkade in Willoughby, on a Highway 1 shoulder near the 200th Street interchange, on King George Boulevard through Surrey City Centre, or parked outside a shop in Fort Langley — call us with your location and we will confirm coverage and dispatch accordingly.
Common Situations We Help With
Dead or weak battery
The most frequent single-service call we handle. Symptoms include a slow or clicking engine, dim lights, or a vehicle that simply will not respond. A professional boost and system test can usually resolve this on the spot.
Flat tire
Whether from a nail, a curb impact, or sudden air loss, a flat tire that leaves the vehicle sitting on the rim needs immediate attention. We fit your spare on-site or, if there is no spare, tow you to a shop rather than leaving you exposed on a shoulder.
Locked keys inside the vehicle
A lockout can happen in any parking lot, at any hour. We open the vehicle without damaging it — no coat hangers, no broken weatherstripping, no scratched paint.
Empty fuel tank
Running out of fuel happens. We bring enough to get you to the nearest station — no need to abandon the vehicle or walk along a busy road.
Vehicle breakdown
If the vehicle has stopped working for a reason you cannot identify, or if warning lights are on, we can attend and assess. If a roadside fix is possible, we carry it out. If it is not, we arrange transport to a qualified mechanic.
Vehicle that cannot safely continue
Strange noises, steering problems, overheating, or a mechanical issue that makes driving the vehicle risky — these call for a proper assessment before continuing. We attend, assess honestly, and advise whether a tow is the right next step.
What Happens When You Call TowingNo.1
The process from your call to the moment the problem is resolved is straightforward.
- 1
Call (778) 838-0014
A dispatcher answers 24/7. No automated menus — a person takes your call and listens to what has happened.
- 2
Location and situation confirmed
We ask where you are — the nearest intersection, parking lot, or highway exit — and what has happened with the vehicle. This determines what we send.
- 3
Upfront quote provided
We give you a flat-rate price for the service before anyone is dispatched. You know exactly what the visit will cost before we send a truck.
- 4
Appropriate help is dispatched
We send the right technician and equipment for your specific situation — a battery technician, tire specialist, lockout operative, fuel delivery driver, or tow truck depending on what you need.
- 5
On-site assistance is provided
The technician arrives, handles the service, and keeps you informed throughout. If the on-site fix is successful, you are back on the road. If additional help is required, we discuss the options with you directly.
- 6
Towing arranged if needed
If the vehicle cannot be made safe to drive at the roadside — after an honest assessment, not a guess — we arrange a tow to the repair shop, dealership, or location of your choice.
Roadside Assistance FAQs
Do you provide 24/7 roadside assistance?
Yes. TowingNo.1 provides roadside assistance 24 hours a day, 7 days a week — including evenings, weekends, and all statutory holidays. Call (778) 838-0014 at any hour and a dispatcher will answer, confirm your situation, and send the appropriate help.
Can you help with a dead battery?
Yes. A battery boost and jump-start is one of our most common roadside calls. We dispatch a technician to your location, safely jump-start the vehicle, and then test the battery and charging system to let you know whether a replacement is needed. If the vehicle still cannot be driven after a boost, we can arrange a tow.
Can you help if I lock my keys in my car?
Yes. Our lockout technicians open your vehicle using professional tools without damaging the door, lock, or window. We cover all makes and models, including modern keyless-entry vehicles, across Surrey and the Lower Mainland.
Do you provide flat tire assistance?
Yes. If you have a usable spare, we fit it on-site. If you have no spare, or the tire damage is beyond a roadside fix, we tow you to the nearest open tire shop. We cover highway shoulders and parking lots across the Lower Mainland.
Can you bring fuel if my vehicle runs out?
Yes. We deliver enough gasoline or diesel to get you to the nearest station. Tell the dispatcher which type of fuel your vehicle uses and your exact location, and we'll deliver directly to you.
What areas do you serve for roadside assistance?
We provide roadside assistance across Surrey, Langley, Burnaby, Richmond, Delta, White Rock, Coquitlam, Maple Ridge, Vancouver, and the wider Lower Mainland. Call (778) 838-0014 and we'll confirm coverage for your location.
When will I need a tow instead of roadside assistance?
If the problem cannot be resolved on the spot — for example, the vehicle has serious mechanical damage, won't start after a boost, has a non-repairable tire, or is unsafe to drive — we arrange a tow to a repair shop or other destination. Towing is only suggested when genuinely necessary; we always try to resolve the issue on-site first.
Available Now
Need Roadside Help?
24/7 roadside assistance across Surrey and the Lower Mainland. Free upfront quote before dispatch.
778-838-0014Request Online- Free upfront quote
- Flat-rate — no hidden fees
- Licensed & insured in BC
- 24/7 including holidays
- On-site fix whenever possible